Shipping & Returns
Where do you ship to?
At present, we only ship the UK.
How much does shipping cost?
Shipping is charged at a flat rate of £5 for orders below £100. Orders above £100 are shipped free of charge.
When will you ship my order?
We will ship your order either the same or next working day after it is received.
Do deliveries require a signature?
No – all orders are sent tracked, but do not require a signature.
Can I return an item?
Yes, we accept returns up to 30 days after delivery. The goods must be unused and in the original condition. We cannot accept returns which have been used.
Where do I return items?
This address can be found on your packing slip. We cannot be held responsible for any returns lost in the post, so we strongly recommend using a tracked service when returning items. Please note that the cost of return will need to be covered by yourself, we do not at present offer free returns.
When will my return be processed?
As long as the product has not been used, we will issue a full refund as soon as we receive it.
If any items are damaged in transit, then we will of course replace them free of charge. Please contact us to organise this.